Your appliance problem is real and you deserve a fast answer. Pick up the phone or send us a message right now. You will hear back from a real person who takes responsibility for helping you.
[email�protected]
General inquiries and all other questions
[email�protected]
Account access issues - when you cannot log into your customer portal
[email�protected]
Appliance booking issues - when the online system is giving issues for booking collection
[email�protected]
Portal login issues - when you cannot access your portal
[email�protected]
Work issues - for employees, candidates, and interns when instant messaging is unavailable
You are covered no matter where you live in South Africa. We collect your appliance from your door, fix it at our workshop, and bring it back to you working like new.
Wednesday to Sunday: 9:00 AM to 6:00 PM SAST
You deserve a response that does not leave you waiting. We answer every call and every message during these hours. Every person on our team takes ownership of your question until it is resolved.
You pick a plan that fits your budget. We collect your appliance from your home, fix it with care, and return it to you working perfectly. No surprise bills. No stress. Every technician has proven their skill through our Accountability Assessment before they work on your appliance.
See Your Plan Options