About Us | Zibuke OnCall
About Zibuke OnCall

About Zibuke OnCall

Zibuke OnCall is a unit within the Services Division of Zibuke Africa. We exist to help homeowners manage the cost of unexpected maintenance. Affordable subscription packages. Four services. One company. Your budget stays predictable.

Our team at work

Zibuke OnCall

Home Services

Our Story

Zibuke OnCall is a unit within the Services Division of Zibuke Africa. We built this company because we saw what unexpected maintenance does to a family. Your fridge stops working and your food spoils. Your geyser bursts and your home floods. Your DB board trips and you sit in the dark. Your roof leaks and your ceilings stain. These are not small problems. They affect how you and your family live every single day.

Emergency repairs cost thousands of rands that most families simply do not have lying around. So we created something better. Affordable subscription packages that protect your entire home. Appliance repairs, electrical work, plumbing, and handyman services all delivered by qualified, certified technicians under one roof.

When something breaks, you Book OnCall. We send a qualified technician to your home. The work gets done properly. Your budget stays predictable. You do not need to arrange anything or carry anything. We handle everything so you can carry on with your day.

Accountability is the culture of the Services Division of Zibuke Africa. It is not a slogan on a wall. Every technician on our team proves their skill through our Accountability Assessment before they work on your home. Every person takes personal responsibility for the quality of our work. From the moment you Book OnCall to the moment the work is complete, we own the outcome. When you trust us with your home, we take that seriously.

Your home deserves a plan that manages unexpected maintenance costs. That is the reason Zibuke OnCall exists.

View Package Plans

Corporate Maintenance Solutions

Beyond serving homeowners, Zibuke OnCall delivers enterprise maintenance solutions for corporations across South Africa. We provide certified technician teams on fixed monthly retainers with no callout fees. Our corporate clients include insurance companies, property management firms, retailers, hospitality groups, healthcare facilities, and educational institutions.

🛡️

Insurance Partners

We become the single repair partner for all appliance claims. Collection, repair, return, and full documentation. One partner, one invoice, predictable costs.

🏢

Property Management

We handle all four trades under one contract. One request, one technician, one invoice. Maintenance coordination time drops by eighty percent.

🛒

Retail Warranty

We become the warranty service partner for retailers. Consistent quality, guaranteed turnaround, predictable costs across all store locations.

🏨

Hospitality and Healthcare

Rapid response that prevents guest complaints from escalating. Fixed costs that enable accurate budgeting. CETA and SAQA qualified technicians.

Request Corporate Assessment

Corporate retainers start from R20,000 per month. No callout fees. Certified technicians.

The Accountability Culture

Zibuke OnCall operates within the Services Division of Zibuke Africa. Accountability is the foundation of everything we do. These values guide how we treat you, your home, and every service we deliver.

🎯

Excellence

We complete every job properly the first time. Our certified technicians use quality parts and follow SANS standards. You deserve work you can count on.

🤝

Honesty

You will always know what the problem is before we start. You will always know the cost before we begin. There are no surprise bills and no hidden charges. Your trust matters too much to us.

💡

Skill

Your home is in the hands of professionals who prove their skill through real work. Registered Wiremans handle electrical work. PIRB-registered plumbers handle plumbing. Skilled handymen handle general repairs.

❤️

Accountability

Every person at Zibuke OnCall takes ownership of your repair from start to finish. From the technician who fixes your appliance to the plumber who repairs your geyser to the handyman who seals your roof, we are responsible for the quality of your experience. Accountability is the culture of the Services Division of Zibuke Africa and it runs through every person on our team.

Join the Zibuke OnCall Family

Choose a plan that fits your budget and helps you manage your home. We collect your appliance, fix it, and bring it back to you. Your home keeps running and your money stays where it belongs.

With annual billing you pay for 10 months and receive 12 months of cover. Your protection starts on day one with no waiting period.

Get Started Today