Appliance Package Plans

Choose the plan that matches how many appliances you want to protect.

Monthly
Annual You get two months free when you pay annually.

✅ When you pay annually, you can book a repair immediately  |  ⏰ With monthly billing, you qualify after 6 payments

💰 Payment Pause — Your Appliance Plan Stays Active Even When You Are Not Using It

If you do not book OnCall for 12 months, your payments automatically pause. Your Appliance Plan stays fully active. You do not lose anything. You can still book OnCall at any time — even if you have not paid in years.

Monthly Billing (Silver, Gold, Platinum)

If you have been paying monthly and stop booking OnCall for 12 months, your monthly payments pause. You do not owe anything while paused. When you book OnCall again, your monthly payments resume. You must pay for the current month before your next booking.

Annual Billing (Silver, Gold, Platinum)

If you paid annually and do not book OnCall for 12 months after your annual period ends, your payments pause. You do not owe a new annual payment while paused. When you book OnCall again, you must pay for a new annual period before your next booking.

✅ Plan always stays active  |  ✅ No payment while paused  |  ✅ Book OnCall anytime  |  ✅ Pay only when you need service

⚠️ Here is how your spares limit works: The spares limit on your plan covers the total cost across all your included items. Each item receives an equal share of that total, so your allowance is distributed fairly across every appliance you protect.

SILVER
R259 /mo

You pay monthly

2 appliances
R2 000 parts/yr
1 repair/yr
FREE labour
  • FREE collection & delivery
  • FREE diagnosis by qualified techs
  • 30-day repair warranty
  • Online portal & tracking
  • Add extra appliance: R99/mo

Best for: Single professionals, renters, anyone with 2 essential appliances.

PLATINUM
R699 /mo

You pay monthly

5 appliances
R30 000 parts/yr
3 repairs/yr
FREE labour
  • FREE collection & delivery
  • FREE diagnosis by qualified techs
  • 30-day repair warranty
  • Online portal & tracking
  • Add extra appliance: R249/mo

Best for: Large families, landlords, small businesses — maximum included services.

📋 What's included in every plan

🚚 FREE Collection & Delivery

We collect your broken appliance from your home and deliver it back once repaired. You never carry anything or drive anywhere. Our team handles everything.

🔍 FREE Diagnosis

A qualified technician inspects your appliance, identifies the exact problem, and gives you a clear quote before any work begins. You decide whether to proceed.

🔧 FREE Labour

All labour costs are included in your plan. You only pay for replacement parts that exceed your spare parts budget. No hidden fees, no surprises.

✅ 30-Day Repair Warranty

Every repair comes with a 30-day warranty. If the same problem returns within 30 days, we fix it again at no extra cost to you.

📱 Online Portal Access

Track every booking, every repair, every payment from your phone or computer. You always know the status of your plan and your appliances.

🔧 Qualified Technicians

Every technician is qualified, experienced and background-checked. Your appliance is in safe, accountable hands from collection to delivery.