Affordable repair plans

Your Appliances Deserve Protection That Makes Sense

Starting from R259 per month, you get real coverage for the appliances your home depends on.

Monthly
Annual You get two months free when you pay annually.

βœ… When you pay annually, you can book a repair immediately  |  πŸ•’ With monthly billing, you qualify after 6 payments

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⚠️ Here is how your spares limit works: The spares limit on your plan covers the total cost across all your covered items. Each item receives an equal share of that total, so your coverage is distributed fairly across every appliance you protect.

SILVER
R259 /mo

You pay monthly

βœ… 2 appliances
βœ… R2 000 parts/yr
βœ… 1 repair/yr
βœ… FREE labour
  • FREE collection & delivery
  • FREE diagnosis by qualified techs
  • 30-day repair warranty
  • Online portal & tracking
  • Add extra appliance: R99/mo

Best for: Single professionals, renters, anyone with 2 essential appliances.

PLATINUM
R699 /mo

You pay monthly

βœ… 5 appliances
βœ… R30 000 parts/yr
βœ… 3 repairs/yr
βœ… FREE labour
  • FREE collection & delivery
  • FREE diagnosis by qualified techs
  • 30-day repair warranty
  • Online portal & tracking
  • Add extra appliance: R249/mo

Best for: Large families, landlords, small businesses β€” maximum coverage.

πŸ“‹ What's included in every plan β–Ό

🚚 FREE Collection & Delivery

We collect your broken appliance from your home and deliver it back once repaired. You never carry anything or drive anywhere. Our team handles everything.

πŸ” FREE Diagnosis

A qualified technician inspects your appliance, identifies the exact problem, and gives you a clear quote before any work begins. You decide whether to proceed.

πŸ”§ FREE Labour

All labour costs are covered by your plan. You only pay for replacement parts that exceed your spare parts budget. No hidden fees, no surprises.

βœ… 30-Day Repair Warranty

Every repair comes with a 30-day warranty. If the same problem returns within 30 days, we fix it again at no extra cost to you.

πŸ“± Online Portal Access

Book repairs, track your appliance status in real-time, view your repair history, and manage your appliances β€” all from your phone or computer.

πŸ‘¨β€πŸ”§ Qualified Technicians

Every technician is trained and certified to work on your specific appliance brand. You get a specialist who knows exactly how to fix what is broken.

❓ How the spare parts limit works β–Ό

Your spare parts limit is the total budget for replacement parts across all your covered appliances for the year. Here is how it works:

  • If you have a Gold plan (R9 000) and register 3 appliances, each appliance effectively has R3 000 of parts coverage.
  • If one appliance uses R4 000 in parts, it uses its R3 000 share plus R1 000 from the remaining pool.
  • If your total parts exceed the limit, we contact you before proceeding. You can pay the difference or we return the appliance at no charge.
  • Labour is always free β€” you only pay for parts that exceed your limit.

Example: A fridge compressor costs R3 500. On a Silver plan (R2 000 limit), you would pay R1 500 for the part. On a Gold plan (R9 000 limit), it is fully covered.

πŸ“… Monthly vs Annual billing β–Ό

Monthly Billing

  • Pay month-to-month
  • Cancel anytime
  • Must make 6 payments before booking repairs
  • Payments must stay current (within 10 months)

Annual Billing

  • Pay once per year
  • Save 2 months free
  • Book repairs immediately after payment
  • No monthly reminders needed

When Your Appliance Breaks, You Should Not Have to Choose Between a Repair and Your Budget

You rely on your fridge, your washing machine, and your stove every single day. When one of them stops working, the last thing you need is a repair bill that catches you off guard. With Zibuke OnCall, you pay a small monthly amount and we take care of the rest. Every person on our team takes responsibility for your repair from start to finish because that is the culture we built. Your peace of mind costs less than a takeout meal.

Sign up now!

When your appliance breaks, you book a collection. We come to your home. We fix it at our workshop. We deliver it back working. You never carry anything. You never drive anywhere. We handle everything.

Your protection starts from R259 per month. That is less than you spend on takeout.

Why You Should Protect Your Appliances Before They Break

Replacing a broken appliance can cost you thousands of rands you did not plan to spend. For less than you spend on a single takeout meal, you can cover your appliances and avoid that surprise expense entirely.

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YOU SAVE MONEY

When your appliance breaks without coverage, you face the full cost of repairs or replacement. A small monthly subscription protects you from that sudden expense and keeps thousands of rands in your pocket.

πŸ‘¨β€πŸ”§

YOUR APPLIANCE IS IN EXPERT HANDS

Every technician on our team is trained and certified to work on your specific appliance brand. You get a specialist who knows exactly how to fix what is broken, not someone guessing at the problem.

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YOU ARE NEVER LEFT WONDERING

From the moment you call us, you speak to a real person who listens to your problem and guides you through the next step. You never have to chase for updates or figure things out on your own.

🌍

WE COME TO YOU

No matter where you are in South Africa, we collect your appliance from your door and return it to you once it is repaired. You do not need to arrange transport or carry heavy items anywhere.

Every Appliance You Depend On, Covered For What You Can Afford

You choose the plan that fits your home and your budget. We do the rest.

View Our Repair Plans

How We Fix Your Appliance From Start to Finish

You deserve to know exactly what happens when you need a repair. Here is the straightforward process we follow every time.

1

You choose your plan

Pick the plan that covers your appliances and sign up online in minutes.

2

You pay a small monthly amount

Your monthly payment keeps your coverage active and costs less than a takeout meal.

3

When something breaks, you log a collection

You tell us what is wrong and we arrange to collect your appliance from your home.

4

We come to your door

Our team arrives at a time that suits you and takes your appliance to our workshop.

5

Your appliance comes home working again

Once we have fixed your appliance, we deliver it back to you and make sure it works perfectly.

What People Like You Say About Us

Every repair we do is a chance to earn your trust. Here is what customers have experienced when they chose Zibuke OnCall.

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Posted on Google

"They collected my washing machine from my home, repaired it at their workshop, and brought it back working perfectly. No hidden fees and no hassle. Professional service throughout."
Brain Mcrow
Google
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Posted on Google

"I did not have to lift a finger. They collected my broken appliance, fixed it, and delivered it back to my door. The price they quoted was exactly what I paid. Fantastic service."
Thandi Musinana
Google
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Posted on Google

"Impressed with the quick turn around and price of the repair looking forward using my tv again"
Tiaan V
1 month ago

Why You Can Trust Us With Your Appliances

We are a team of technicians who proved their skill through our Accountability Assessment before they ever touched a customer's appliance. We built Zibuke OnCall because we believe you deserve a repair service that is honest, affordable, and reliable. Every person on our team takes responsibility for your repair because that is how we work. Your appliances matter to us because they matter to you.

Our History

Your Appliance Brand Is Covered, No Matter What You Own

Appliance repair workshop with various brands
Samsung LG Whirlpool Defy Bosch Smeg Miele KIC Hisense Panasonic

We are trusted to repair these brands and many more: