SALES
MANAGER
We hire managers to lead people, not only to sell. Your Sales Manager Accountability Assessment has changed. You no longer sell 45 packages yourself. You build and lead a local team of Sales Representative candidates, and you pass only when 12 of them have each sold 45 fixed repair plans and graduated through their own assessment. You earn R10 for every repair plan your representatives sell along the way. Once you pass, your permanent role begins with a guaranteed R16,000 monthly basic salary and a monthly bonus when 7 of your 12 representatives reach their monthly target, plus an annual bonus calculated from your accountability score bars.
β° Your Working Hours
Wednesday to Sunday β’ 9 hours per day β’ Monday & Tuesday off
About This Role
Zibuke OnCall is building its national footprint one local team at a time, and we protect our culture of accountability by choosing the manager first. Your Sales Manager Accountability Assessment is no longer a personal selling test. You will not be asked to sell 45 repair packages yourself. We made that change because managers who proved personal selling ability were still struggling to lead the teams they were handed. Your assessment now tests leadership itself. You will build a local team of Sales Representative candidates from your own community, and you will graduate them through their own 45-package assessment. You pass only when 12 of your representatives have each sold 45 fixed repair plans and passed their own assessment. Leading people is harder than selling to them, and this assessment is built to prove you can do it.
Once you graduate 12 representatives and pass your assessment, you are confirmed as a permanent Sales Manager. Your core team is built around the representatives you graduated. Your ongoing monthly bonus is earned when 7 of your 12 core representatives reach their monthly target, and your annual bonus is calculated from your accountability score bars. Your main responsibility is keeping your team's customer portfolios active and growing. Your R16,000 monthly basic salary is funded by the revenue their portfolios generate. When some of your representatives consistently underperform, you step in, coach them, and protect the team's results. You can do this confidently because you have already led real people through the same path they walked.
Your role with interns is to supervise and guide them toward completing their logbook workplace experience. Interns do not carry performance targets like your Sales Representatives do. They focus on completing the activities their diploma requires. The sales your interns generate add a monthly performance bonus to your earnings, but only when your core team also performs. You can read more about this in the Bonus Structure section below.
π How Your Sales Manager Assessment Works
Step 1: You submit your application using the form on this page. Step 2: Before you begin, you submit your certified South African ID and certified proof of the bank account held in your own name. No candidate starts without these documents. Step 3: Once we verify your documents, we issue you an official Zibuke OnCall email address and hand you the tailored job advert you will place in your own community. Step 4: You register an employer account on Indeed or SA Youth using our CIPC registration number, the Zibuke Africa company name, our sector, and your Zibuke OnCall email as the valid corporate email. You post one advert for the Sales Representative role, based on the town or township you live in. Step 5: You build and lead your local team of Sales Representative candidates, earning R10 for every repair plan they sell, until 12 of them graduate through their own 45-package assessment. Step 6: When 12 have graduated, you pass your assessment and you are confirmed as a permanent Sales Manager. You then earn a R16,000 monthly basic salary, a monthly bonus when 7 of your 12 representatives reach their monthly target, and an annual bonus calculated from your accountability score bars.
π One Advert For Your Own Community
You post only one advert, and it must be based on the town or township where you currently live. You may place it on Indeed or on SA Youth, not both. You become the authorised person for Zibuke OnCall in your area, and the work opportunities you create grow from your own community. If another sales manager candidate already covers your area, we do not allow a second employer account on these platforms. Instead, the candidate who already holds the account places a new advert for you. This keeps our presence clean, local, and honest. If you hit a wall and need guidance at any point, send an email to [email protected] and we will respond and assist you.
π° REMUNERATION AND BASIC SALARY
Basic Salary: R16,000.00 per month. Guaranteed.
Your Role After the Assessment: You passed the Accountability Assessment. You proved you can lead. As a permanent Sales Manager, your responsibility is to manage the accountability of others. Your core team of 12 sales representatives looks to you as the example of what accountability looks like in practice. Your monthly performance bonus is more than income. It is proof that you are managing your team's accountability effectively.
How Your Salary is Funded: Your salary is funded by the active, paying customer portfolios your team builds. This is the natural result of a team that lives by the accountability culture you lead.
π Ramp-Up Period: In the first 2 to 3 months of a newly formed team, the portfolio may not generate enough revenue to fully cover your R16,000 salary. During this phase, the company covers the difference from its reserves. Once the team's monthly recurring revenue builds, the team funds itself entirely. This includes your salary and all 12 reps' salaries.
How the Assessment Works: To be hired as a Sales Manager, you first complete the Sales Manager Accountability Assessment. Before you begin, you submit your certified ID and certified proof of bank account. Once we verify them, we issue your Zibuke OnCall email and your tailored advert. You register an employer account on Indeed or SA Youth using our CIPC registration number, the Zibuke Africa company name, our sector, and your Zibuke OnCall email. You post one advert, based on the town or township where you live, to attract Sales Representative candidates from your own community. You earn R10 for every repair plan your assigned representatives sell, paid monthly after each customer's first payment clears. You manage up to fifty assigned candidates, and you pass only when 12 of them have each sold 45 fixed repair plans and graduated. Your assessment runs for three months. It is extended by a single month if, at the end of the third month, at least 8 of your sales representatives have reached their targets. During the assessment your income is the R10 commission your team generates. Once you pass, you are confirmed as a permanent Sales Manager on a guaranteed R16,000 monthly basic salary, with a monthly bonus when 7 of your 12 representatives reach their monthly target, plus an annual bonus calculated from your accountability score bars. The form below is where you start. Submitting it registers you as a candidate and begins the conversation with leadership.
π Your Bonus Structure
Your bonus is a direct measure of how well you manage your team's accountability. It proves you are leading your team effectively, month after month.
The 7 out of 12 Standard
You earn your monthly bonus in any month where at least 7 out of your 12 core Sales Representatives reach their monthly target. This shows you are managing your team's accountability well. If fewer than 7 reps reach their target, you earn no monthly bonus that month, regardless of how any single rep performed. This is not a punishment. It is an honest reflection of your team's result for that month. Your annual bonus is calculated separately from your accountability score bars.
π Accountability Score (Bars) for Sales Managers
As a Sales Manager, you earn bars based on your team's performance. 3 sold new packages above monthly targets equal 1 bar. Your monthly bonus is calculated at each extra new package above the monthly target. The bars measure who is rated number 1, then 2, and so on based on the number of bars accumulated that month.
π How Bars Work for Sales Managers
Bars earned each month reset on the 29th. The total bars earned that month are added to your cumulative annual total. Your annual total determines how much annual bonus will be paid. The management sets the price each bar will be paid at based on the annual profitability gained that year. Until the bar value is set, bars show as numbers only.
Tiered Bonus Payouts (per extra sale above the 5-sale minimum)
| Package Type | Bonus Per Extra Sale | Example: 10 extra sales |
|---|---|---|
| Silver Package | R50.00 | R500 |
| Gold Package | R90.00 | R900 |
| Platinum Package | R150.00 | R1,500 |
Bonuses are paid monthly after the customer's first payment clears successfully.
π The 3-Strike Principle
At Zibuke OnCall, we measure accountability by what people do, not what they say. If a manager repeatedly fails to achieve the 7 out of 12 standard, it shows they are no longer managing their team's accountability effectively. This is not about punishment. It is about honest evaluation.
How It Works
- One miss: If you fail to hit the 7 out of 12 team target in a single month, that counts as one strike.
- Six misses in 12 months: If this happens 6 times within a rolling 12-month period, you are demoted to a Sales Representative position. You sell directly to customers. Your accountability shifts from managing others to demonstrating your own individual performance.
- Salary upon demotion: Your salary changes to the standard Sales Representative basic salary of R7,500.00 per month. You lose the Manager's tiered bonuses and earn Rep-level bonuses instead.
- No assigned team: As a demoted manager, you do not keep a team. You report to a Sales Manager like any other rep. You can earn your way back to Manager by consistently demonstrating accountability over time.
π‘οΈ The Newbie Buffer: A Fairness Clause
We know that new Sales Representatives sometimes leave early. You should not be penalised for turnover you could not prevent.
- What counts as a Newbie: A Sales Representative in their first 3 months of employment, which is their Accountability Assessment phase.
- How the buffer works: If your team has 2 or more Newbies at any point during a calendar month, the strike rule is paused for that month. Any failure to hit the 7 out of 12 target during a month with 2 or more Newbies does not count as a strike against you.
- Once a Rep finishes their 3-month assessment, or your team drops to 1 or 0 Newbies, the 3-strike rule resumes. This gives you a protected window to train new staff without being penalised for their early-stage performance.
π― Your Role: Managing Your Team's Accountability
You passed the Accountability Assessment. You proved your own accountability. Now, as a Sales Manager, your focus shifts to managing the accountability of others. Your Sales Representatives and interns look to you as the example of what our culture looks like in practice. Here is what you do:
- Coach your reps: Ride along with struggling Sales Representatives to help them close deals. Show them what accountability looks like when you are in the field with them.
- Keep your team active: Make sure all 12 reps are prospecting and logging customer registrations every day.
- Train new team members: Guide Newbies through their 45-package Accountability Assessment so they pass within their 3-month window.
- Supervise your interns: Help 1 to 3 interns complete their logbook workplace experience. Interns do not carry performance targets. Your job is to teach them what accountability looks like through your example.
- Protect quality standards: Make sure reps register serial numbers, check appliance ages, and only sign domestic use customers. Accountability means doing the right thing, every time.
- Track your team's results: Monitor outcomes so your team demonstrates accountability together, not just as individuals.
π§ Accountability Runs Through Everything We Do
Accountability is the foundation of Zibuke OnCall. It applies at every level. Sales Representatives show accountability by meeting their monthly benchmark. Sales Managers show accountability by ensuring at least 7 out of 12 reps meet theirs. Supervisors who manage technicians show it through their team's quality of work. Logistics managers who manage drivers show it through reliable delivery. Every person at Zibuke OnCall lives by the same standard. As a Sales Manager, you own your team's accountability. You lead through coaching, example, and consistent standards, not through fear.
π― Who You Are
- You understand that the Sales Manager Accountability Assessment is a leadership test. You are ready to build a local team of Sales Representative candidates, to submit your certified ID and certified proof of bank account, and to manage up to fifty representatives until 12 of them graduate through their own 45-package assessment. You are not looking for a shortcut. You want to lead real people through a real path.
- You have experience in sales, customer service, leadership, coaching, or community work that will help you manage a team of up to fifty representatives and lead a core team of 12 reps. This can be formal employment, informal leadership, or community organising. We want a real answer, not a polished one.
- You are fluent in English and at least one other South African language.
- You are based in South Africa and available for occasional in-person team meetups.
- You understand that your salary depends on your team's performance, and you are ready to own that responsibility.
π Already a Zibuke OnCall Sales Representative?
If you are a current Zibuke OnCall Sales Representative who has sold above 5 packages per month for 5 consecutive months, you do not need to submit this form. Our system tracks your monthly performance automatically and flags you in the portal as eligible for promotion. Leadership confirms the promotion and you move from Sales Representative to Sales Manager directly, and you begin the 12-Rep Leadership Assessment rather than selling the 45 packages a second time. This form is for external candidates joining Zibuke OnCall for the first time.
π General Employment Terms
- Working Hours: Wednesday to Sunday, 9 hours per day. Monday and Tuesday are your days off.
- Code of Conduct: Act with integrity. Falsifying sales records or helping commit subscription fraud, such as hiding appliance ages or registering commercial businesses as domestic, results in immediate dismissal.
- Our Accountability Culture: Accountability is the foundation of Zibuke OnCall and every team within it. Working here means living by this culture every day. Accountability is not something we talk about. It is something we show through our actions, our coaching, and our results.
- Notice Period: 30 days written notice by either party. Resignation forfeits unpaid performance bonuses. Reassignment to Sales Representative comes with a new agreement at R7,500 per month.
- When Accountability Falls Short: We always follow labour regulations. The 20-package monthly benchmark exists so every team member can continuously demonstrate their accountability. If, after coaching and support, accountability is not being shown, employment may end. This always happens in accordance with labour law and with dignity. In rare cases where underperformance is due to factors beyond a person's control, we may consider transfer to another unit or division on a case by case basis.
π EXAMPLE MONTHLY EARNINGS
| Scenario | Basic Salary | Bonus | Total |
|---|---|---|---|
| 7 reps hit target, 5 do not, no extra sales | R16,000 | R0 | R16,000 |
| 7 reps hit target, team sells 15 extra packages (mixed types) | R16,000 | ~R1,500 | ~R17,500 |
| All 12 reps hit target, team sells 30 extra packages | R16,000 | ~R3,000 | ~R19,000 |
| All 12 reps exceed targets, 50 or more extra Platinum heavy sales | R16,000 | R5,000+ | R21,000+ |
| 7 reps hit target and interns generate 20 extra sales | R16,000 | ~R1,500 (core) + ~R900 (intern) = ~R2,400 | ~R18,400 |
| All 12 reps hit target and interns generate 40 extra sales | R16,000 | ~R3,000 (core) + ~R1,800 (intern) = ~R4,800 | ~R20,800 |
Note: Intern bonuses only apply when at least 7 out of 12 core Sales Representatives reach their monthly target. If fewer than 7 reach their target, the intern bonus does not apply.
β οΈ This role comes with real accountability. Your R16,000 salary is funded by your team's portfolio performance. If you fail to get 7 out of 12 reps to reach their targets 6 times in a rolling 12-month period, you are demoted to a Sales Representative at R7,500 per month. You also lose your intern bonus if your core team does not perform. You need to be ready for this responsibility before you apply.
π§ Choosing How Your Team Sells
As a Sales Manager, you choose one of three sales approaches and train your whole team on it. Door to door sales campaigns. Online community building. Or your own custom sales training, built and proved through your portal. You choose one of the three and commit every representative on your team to it.
Door to door sales campaigns are much faster. You train your team using the door to door training already on the Sales Representative candidate portal. They close sales quickly because you are standing in the home where the appliances live, and they require you to join your team on sales calls in the field, in person, side by side with your representatives.
Online community building is slower and simpler. You build a community of appliance owners online, qualify them, and approach them one by one. It allows truly remote sales management, where you lead your team without being in the field.
Your own custom sales training lets you write, submit, and prove a method you have developed yourself, and then train your team on it once it produces results.
Whichever approach you choose, your representatives send their end of day notes and feedback to the corporate email we issued you as a Sales Manager candidate and through the in-app messenger. You read those notes every working day and you respond, because that is how you carry your team forward.
Choose the approach that fits how you lead. If you can be in the field with your team, door to door will get them to 45 fastest. If you must lead remotely, online community building is the simpler path. Pick one of the three and commit your whole team to it.
Apply for the Sales Manager Accountability Assessment
This is where you start at Zibuke OnCall. Submit your application and leadership will review your background. Once approved, you are registered as a Sales Manager candidate. Before you begin, you submit your certified ID and certified proof of bank account, and we issue your Zibuke OnCall email and your tailored advert. You then build and lead a local team of Sales Representative candidates until 12 of them graduate through their own 45-package assessment. When 12 have graduated, you are confirmed as a permanent Sales Manager and you earn a R16,000 monthly basic salary, a monthly bonus when 7 of your 12 representatives reach their monthly target, and an annual bonus from your accountability score bars.
π The Sales Manager Assessment is a leadership test. You no longer sell 45 packages yourself. You submit your certified ID and certified proof of bank account, receive your Zibuke OnCall email, register an employer account on Indeed or SA Youth using our CIPC registration number, the Zibuke Africa company name, and our sector, and post one advert based on the town or township where you live. You then manage your local representatives, earn R10 for every repair plan they sell, and pass only when 12 of them graduate through their own 45-package assessment. If another candidate already covers your area, the existing account holder places a new advert for you. For guidance at any point, email [email protected] and we will respond and assist you. If you would prefer to join an existing team as a Sales Representative, that role becomes available once a manager is confirmed. View the Sales Representative page for context.
APPLICATION SUBMITTED
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Thank you for applying to Zibuke OnCall. We have received your application and the management will review it within 5 business days.
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Track your application at: zibukeoncall.co.za/track-application.html
The Zibuke OnCall team
Queries: [emailοΏ½protected] | Office Hours: Wednesday to Sunday, 9:00 AM - 6:00 PM SAST