TECHNICIAN
ASSESSMENT
You prove your skill through real repairs, not interviews. Complete 48 jobs without any callback and your permanent position as a Technician at Zibuke OnCall is yours.
📌 Zibuke OnCall Accountability: The Operations department assessment requires completing 48 repairs without any callback within 2 months. If you have completed 28 repairs without callbacks by the end of the second month, you will be given a conditional one-month extension. This page explains how the assessment works and what you can expect.
⏰ Your Working Hours
Wednesday to Sunday • 9 hours per day • Monday & Tuesday off
Why We Do Not Use Interviews
You deserve to be judged by what you can do, not by how well you talk about yourself in a room. A 30-minute conversation does not tell us whether you can fix a washing machine or earn a family's trust in their home. We have seen too many people interview brilliantly and then struggle in the actual role because interviews test one skill: interviewing.
At Zibuke OnCall, you show us who you are by doing the work. We give you real appliances, real customers, and real responsibility. What you do with that opportunity tells us everything we need to know about your skill, your reliability, and your character. We trust what you demonstrate, not what you rehearse.
The Benchmark: 48 Repairs Without Callback
To earn your permanent position as a Technician, you complete 48 appliance repairs without any callback within 2 months. This is not a number we picked at random. Forty-eight repairs give us an honest picture of who you really are. You prove five things:
- Technical Skill: You can diagnose and fix real appliances, from washing machines and fridges to ovens and televisions.
- Reliability: You keep your word. When you say you will show up, you show up. When you start a job, you finish it properly.
- Care: You treat every customer's appliance as if it belongs to someone you love. Quality workmanship every single time.
- Accountability: You own your repairs. No shortcuts, no cutting corners, no excuses. You stand behind what you fix.
- Generosity: You approach every job wanting to genuinely help a family get back to normal. Generosity is something you demonstrate through action, and that is exactly what we look for.
No interview in the world can reveal these five qualities. Only your work can. That is why the Accountability Assessment exists. When you prove yourself through action, we trust you. And that trust is the foundation of everything at Zibuke OnCall.
How the Assessment Works
You Apply Below
You submit your application here. Our team reads every single one. We look for relevant technical experience with appliance repairs, South African residency, and a genuine desire to repair appliances for families. You do not need formal qualifications. What matters is that you already know how to repair appliances. We will test what you can do at our workshop, not in an interview room.
You Report to a Workshop
Our workshops are spread throughout South Africa. When you are accepted, you will be assigned to the workshop closest to you. In some cases technicians may need to relocate to be at the closest workshop. You report to your workshop where you find tools, parts, and appliances that need repairs. Our Technical Supervisor guides the process and confirms every repair you complete.
This is not a training program. You come to us already able to repair appliances. What you find at the workshop are the tools to do your job, the parts you need, and the appliances that need fixing. You are here to prove that you know your work and that you can do it to our standard.
You earn a commission on every repair you complete. There is no basic salary during this phase because your earnings reflect what you actually deliver. This is how you and Zibuke OnCall both know your results are real.
You Complete 48 Repairs Without Callback
Your goal is 48 completed repairs without any callback within 2 months. Every repair is logged and confirmed by the customer as working. You have full access to parts, tools, and mentorship from our experienced technicians. We give you everything you need to succeed.
📌 28-Repair Milestone: To qualify for a possible extension, you must have completed at least 28 repairs without callbacks by the end of your second month. If you reach 28, you may be granted a single one-month extension at your manager's discretion to complete the remaining 20. If you are below 28 at the end of month 2, no extension is possible.
You Earn Your Permanent Position
The moment you complete your 48th repair without callback, you are a permanent Technician at Zibuke OnCall. You move to a full salary with benefits. Those 48 repairs are your proof to us and to yourself that you belong here.
If You Do Not Reach 48
If you do not reach 48 repairs without callbacks within the 2-month assessment period, you will not pass. If you reached 28 repairs by the end of month 2, you will receive a one-month extension. If you still do not reach 48 by the end of the extension, you do not pass. But you keep every rand of commission you earned. You walk away with real experience, real earnings, and real proof of what you can do. That is more than any traditional interview rejection could ever give you.
Your Compensation as a Technician
Your pay is designed to reward the quality and volume of your work at every stage of your career with us.
- During the Accountability Assessment: You earn commission of R50 to R120 per repaired appliance based on the type of appliance. Simple repairs earn R50. Complex repairs on items like televisions, ovens, and home theatre equipment earn up to R120. The commission is paid on every repair you complete, whether you pass the assessment or not.
- After You Pass the Assessment: You move to a basic salary of R10,000 per month. Your commission earnings stop and your salary begins. You now qualify for monthly and annual bonuses on top of your salary.
- Monthly Performance Bonus: Every month you repair more than 35 appliances, you earn a monthly bonus. The bonus amount is calculated based on the volume and the types of appliances repaired in your workshop that month. The more you do, and the more complex the repairs, the higher your bonus.
- Annual Performance Bonus: On top of your monthly bonus, you earn an annual performance bonus based on your accountability bar score. Your bar score is calculated by the end of January each year. The higher your score, the larger your annual bonus.
Summary: R10,000 monthly salary after you pass, plus commission during assessment, plus monthly bonuses for repairs above 35, plus annual bonuses based on your accountability score. Your earnings grow as you prove yourself.
Start Your Technician Assessment
When you submit this form, you are registering to begin the Accountability Assessment for the Technician position. You are not an employee yet. You become a permanent Technician when you complete 48 repairs without any callback within 2 months. Fill in your details below to get started.
APPLICATION SUBMITTED
Hi ,
Thank you for applying to Zibuke OnCall. We have received your application and the management will review it within 5 business days.
Application reference:
Position applied for:
You can track your application status at any time using your reference number.
Track your application at: zibukeoncall.co.za/track-application.html
The Zibuke OnCall team
Queries: [email�protected] | Office Hours: Wednesday to Sunday, 9:00 AM - 6:00 PM SAST